Returns & Exchanges
At The Chivery, we want you to love your gear as much as we do, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn apparel. If your order isn't a perfect fit or you've changed your mind, our hassle-free process ensures you get back to being the life of the party in no time.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Exchange or Refund
Decide if you would like to swap your item for a different size, receive store credit, or get a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging if possible, and attach the label to the outside of the box.
Ship It Back
Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or ship your new gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing